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Job Location: Glendale, CA (on-site, not remote)
Job Hours: Full-time / 40 hours per week (Monday – Friday 8:30am-5:30pm)
Starting Pay: $20.00 per hour.
Experience / Training: No prior experience required. Training will be provided.
Benefits: We provide benefits to full-time employees after a 90-day probational period including health, dental and vision benefits, paid vacation, paid holidays, 401K among other perks.
Job Responsibilities:
- Communicate with prospective clients and companies by phone, email, text messages.
- Process/review documents from prospective clients.
- Draft letters to companies requesting employee records.
- Interview prospective clients over the phone.
- Summarize notes of phone conversations.
- Scheduling appointments and routing incoming calls.
- Other duties as necessary
General Skills Required: Excellent verbal communication skills; excellent phone etiquette, great note-taking skills, professional attitude, attention to detail, honesty, good written communication, dependable, ability to follow instructions, computer savvy, good typing skills, multi-tasking.
Computer Skills Preferred:
- Microsoft Word / Excel
- Outlook Email / Calendar / Planner
- Adobe Acrobat
- Apple Operating System
Language Skills:
- Fluent in English (spoken & written) is required.
- Fluent in Spanish (spoken & written) is a plus.
- Spanish Required for Intake Specialists.
