$ads={1}
IT Operations Professional
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flewxible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?
Then come and join our global Service Management and Regulatory team, as IT Operations Professional for Finland and Baltics. The work requires being present at the Perkkaa office in Espoo, but some of the work can also be done remotely.
Your tasks and responsibility:
IT infrastructure projects
- Roll out of centrally defined projects to Zone and countries
- Act as interface to central project team
- Perform Country and Zone tasks
Service Management
- Ticket handling for local support
- IT service Desk, complaints and escalations
End user Support for Finland and Baltic countries
- Perform country infrastructure support (on/offboarding of users, configuration support)
- Install/uninstall computer and mobile clients
- Hardware Failure: Diagnose, Support & Coordination (forward for break fix)
Coordinate IT Infrastructure support
- “Housekeeping”, right size Infrastructure service consumption
- Asset management (lifecycle support, inventory control)
- HW catalogue
- Contribute to knowledge management
What do I need to qualify for the role?
- Degree in Information Technology / Computer Engineering
- Experience in managing mid-sized IT projects
- Understanding of IT Service Management (Relevant certifications (E.g., ITIL Foundation/Practitioner, Microsoft Enterprise Administrator Expert)
- Fluent English (working language)
- Able to understand Finnish
Your attributes and skills:
- Able to Work in a complex organization cross border and able to communicate on various levels in the organization.
- Intercultural skills
- Team player
- Organized and structured
- Customer oriented
- Proactivity
- Availability to travel in the NRB Zone
In case you have acquired your skills in alternative ways, and believe you are qualified for the position, your application is appreciated just as well.
Deadline for applications: 03.09.2023
Please submit you application for the position as soon as possible. First selections will start immediately, and the position will be filled as soon as the right candidate is found.
Our global team
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
